My client is looking for an experienced project co-ordinator to join the Quality and Aftercare Team at a Property Developers based in North Greenwich, London. This role involves strong administration and customer facing skills. The job is very demanding and requires someone personable and quick thinking, providing outstanding customer care with an excellent standard of service.
The principle responsibilities are liaising with main building contractors, sub-contractors and clients to rectify any reported faults within a structured deadline. Knowledge of the industry products, being up to date on current outstanding works and communicating with the contractors and clients are key for this role.
* The basic hours for this role are 09:00-17:30 on Monday through Friday. * The hourly rate is £12 – £17p/h. * Close to mainline station.
The successful candidate will need to be able to:
* Communicate clearly and effectively. * Have excellent time management. * Be personable, professional and present themselves well on a day-to-day basis. * Have a technical understanding for dealing with contractors. * Draw up timescales for new issues based on client and contractors needs and abilities. * Monitor the progress of projects. * Brief contractors on reported faults. * Identify defects and troubleshooting through problems with clients. * Ability to manage difficult situations coolly and affectively. * Manage failures; i.e. contractors receiving faulty materials or aborted appointments. * Understand and assess contractual obligations. * Excellent written and oral skills, with a clear ability to communicate effectively in English. * Correlate reports of main issues to be raised/escalated. * Liaise with housing associations, letting agents, landlords and investors. * Attend weekly meetings with contractors.
Experience and Qualifications:
* Experience within property management, particularly Aftercare. * Advanced skills in Excel, word and outlook. * Customer Service experience and training.
Document Controller South East UK
GBP25 - GBP32 per annum
Role: Document Controller Location: Reading Salary: £25-32k – Depending on experience Sector: Residential The company My client is committed to delivering high end residential...